HelpGuru - A Self-Service Knowledge Base WordPress Theme
HelpGuru is a premium Self-Service Support Knowledge Base theme for WordPress
Create a premium Knowledge Base or solution to allow your customers and clients to help themselves, HelpGuru has the features you need, complemented by a clean, functional and responsive design.
Featuring a host of new features, HelpGuru comes packaged with Heroic Knowledge Base, the most powerful Knowledge Base plugin for WordPress.
Using HelpGuru you can:
- Create a branded Knowledge Base
- Increase customer loyalty and reduce support time
- Enable customers to help themselves
- Reduce support ticket volume and repetitive questions
- Provide a community based support system and reward valuable contributors
- Offer 24/7 access to support topics and answers
- Allow customers to vote on article helpfulness
- Gain SEO and brand visibility benefits from using online support
- Benefit from the power and flexibility of a WordPress powered site
Key Features:
From the authors of the #1 Knowledge Base and support themes on ThemeForest comes the brand new standard in self-service knowledge based customer support.
- Enhanced live customizer support control colors and text
- Retina Icon Fonts
- Translation ready po/mo files included
- Child theme included and customization ready
- Heroic support from an Elite Author author
- Well documented
- HTML5 and CSS3 support
Need Support?
We provide one to one email support for our customers. Simply sign up on our site to submit your support request: HeroThemes
Update Log
HelpGuru 1.6.1 August 22 2016Fix for widget stylingTranslation improvementsHelpGuru 1.6.0 August 22 2016
Fixes for bbPress responsive issuesFixes for mobile navigationFix for encoding issues in certain languagesUpdating TGMHeroic Knowledge Base Plugin Updated to 2.7.11 - Fixed issue with No articles in this category message - Improved HKB categories widget - added heirarchy support - General code cleanup and i18n improvements - Improved slugs checking and options - Refactored backend voting styles - Added filter for saving user visits and search queries - Added check to display article attachments for password protected posts - Added no articles in KB message - Fixing issue with Avast false positive - Code cleanup - Fix for article number setting - Fix for TOC widget, will now not display when no headers in article - Fix for language used in options panel - Fix for search issue when WordPress address not site address - JS check to ensure slugs are not the same - Removed KB archive dummy page from pages list - Replaced/Removed Redux framework to improve theme compatibility - Added new search post types filter - TOC Widget improvements - Localization improvements - Implemented transfers/exits module - Various fixes for improved compatibility with SEO plugins - Fix for article ordering - WPML search box fix - Adding additional filtersHelpGuru 1.5.1 June 1 2016
Updated language files to improve compatibilityFixed display issues in BBPress topic contentFixed bug where BBPress user profile would 404Fixed KB attachment name being incorrectVarious bug fixed & improvementsHelpGuru 1.5.0 January 12 2016
FontAwesome Font Updated to 1.5.0Fix for incorrectly aligned navigation menuUpdated wpml-config.xml file for better WPML supportFix for incorrect KB categroy display in IEFixed issues with long links breaking layoutFixed editor issue with Google Fonts not being loaded correctlyUpdated language filesFix for pagination bug on knowledge base categoriesVarious other small bug fixes and visual improvementsHeroic Knowledge Base Plugin Updated to 2.4.0- fixes for breadcrumbs- Subcategory display inconsistency fix- Added filters for option helpers- Added filters for option sections- Added filter and action hook for options- fix for titles in Knowledge Base archive- New metabox for article stats - views, feedback, attachments- Added filters to stop custom content (stop_ht_knowledge_base_custom_content)- Fix for WP REST API- Fix for 404 error when previewing a published article- Fix for sub category depth display- Fix for custom article ordering when order previously set to descending- Fix for category permalink prefixed with blog slug- Fix for sort by article views- Fix for comment template, disqus compatibility- Reordered admin menu- Change voting to post request and removed link- Fixed article count of sub-subcategories- Fixed issue with category icon when creating new categoryHelpGuru 1.4.4 September 2, 2015
- Custom article ordering- Easier plugin activation/install- General bug fixesHelpGuru 1.4.3 August 18, 2015
- Fixed bug for incorrect sub category article countHelpGuru 1.4.2 July 28, 2015
- Updated language files- Heroic Knowledge Base - Updated to 2.0.6.5HelpGuru 1.4.1 July 21, 2015
- Heroic Knowledge Base - Updated to 2.0.6- Various bug fixed & improvementsHelpGuru 1.4.0 July 9, 2015
- Heroic Knowledge Base - Updated to 2.0.4- Updated template structure for Heroic Knowledge Base- Various bug fixed & improvementsHelpGuru 1.3.4
- Fixed bug when Heroic Knowledge Base wasn't activeHelpGuru 1.3.3
- Fixed bug with comment form producing PHP errorHelpGuru 1.3.2
Security updateHelpGuru 1.3.1
Security updateHelpGuru 1.3.0
- Heroic Knowledge Base - Updated to 1.4.4- HKB Voting - Updated to 1.3- Added WP 4.1 title tag support- Fixed issue with customizer defaults not being present on some installs- Fixed localization bugs- Fixes for child theme compatibility- Various bug fixed & improvementsHelpGuru 1.2.0
- Improved live search styling- Knowledge Base Video Post Format Added- Extended Customizer Controls-- Sidebar Position Customizer Control (Blog/KB/Forum)-- Fixed/Full Width Layouts Added-- Custom CSS- New Knowledge Base options added-- New option to use custom icons for Knowledge Base categories-- Articles per category-- Better support for nested categories- Responsive Improvements- Various bug fixed & improvementsHelpGuru 1.1.0
- WPML compatibility Added!- Knowledge Base - Nested categories can be displayed on the knowledge base archive (configurable)- Knowledge Base - Widget options & styles updated- Related articles - now includes rating- Live Search - Now includes rating, views & comment count (configurable)- Knowledge Base - New options for ordering articles (date, modified, views & popularity)- Knowledge Base - Categories can now have custom icons- Various bug fixed & improvementsHelpGuru 1.0.0
- Initial theme release
Featured Themes
| Last Update | 23 August 16 |
| Created | 5 August 14 |
| Widget Ready | Yes |
| Compatible Browsers | IE9, IE10, IE11, Firefox, Safari, Opera, Chrome, Edge |
| Compatible With | WPML, bbPress 2.5.x, Gravity Forms |
| Software Version | WordPress 4.5.x, WordPress 4.5.2, WordPress 4.5.1, WordPress 4.5, WordPress 4.4.2, WordPress 4.4.1, WordPress 4.4, WordPress 4.3.1, WordPress 4.3, WordPress 4.2, WordPress 4.1, WordPress 4.0 |
| ThemeForest Files Included | PHP Files, CSS Files, JS Files |
| Documentation | Well Documented |
| Layout | Responsive |
| Tags | bbpress, community, faq, forum, help desk, helpdesk, heroic knowledge base, herothemes, knowledge base, knowledgebase, live search, responsive, self-service, support, support theme |
Preview/Demo Link : Link
Download Link : Link
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